Privacy Policy

Last Updated: June 22, 2026

Peakpurity Organics Pvt. Ltd. (“Company”, “we”, “our”, or “us”), operating under the brand Oak Tree Naturals, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. About Us

Oak Tree Naturals is a skincare and personal care brand owned and operated by:

Peakpurity Organics Pvt. Ltd.
India

For privacy-related concerns, you may contact us using the details provided at the end of this policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
Postal Code
State and Country
Order Details
Customer Support Communications
B. Payment Information

Payments are processed securely through authorized third-party payment gateways.

We do not store:

Debit Card Numbers
Credit Card Numbers
CVV Numbers
UPI PINs
Banking Passwords

Payment processors may collect and process payment information according to their own privacy policies.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Viewed
Time Spent on Pages
Referral Sources
Website Usage Data
D. Marketing and Communication Data

We may collect information regarding:

Newsletter subscriptions
Promotional campaign participation
Survey responses
Customer feedback and reviews
3. How We Use Your Information

We use collected information for the following purposes:

Order Processing
Process and fulfill orders
Arrange shipping and delivery
Send order confirmations and updates
Customer Support
Respond to inquiries
Resolve complaints
Provide after-sales assistance
Website Improvement
Analyze website performance
Improve user experience
Enhance website functionality
Marketing Communications
Send promotional offers
Provide product updates
Share newsletters and educational content

You may opt out of marketing communications at any time.

Legal and Security Purposes
Prevent fraud and unauthorized activities
Comply with legal obligations
Enforce our Terms and Conditions
4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance and user experience.

Cookies may be used to:

Remember user preferences
Maintain shopping cart functionality
Analyze website traffic
Improve website security
Deliver relevant advertisements

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Service Providers

Trusted third-party providers who assist with:

Payment processing
Shipping and logistics
Website hosting
Analytics
Marketing services
Customer support
Legal Authorities

When required by law, regulation, court order, or governmental request.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide services
Maintain records
Comply with legal obligations
Resolve disputes

When information is no longer required, it will be securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from:

Unauthorized access
Loss or theft
Misuse
Disclosure
Alteration

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request information regarding how your data is used

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our website and products are not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to remove it.

10. Third-Party Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or external services.

We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review their respective privacy policies.

11. Marketing Communications

By subscribing to our newsletter or providing your contact details, you may receive:

Product updates
Promotional offers
Educational content
New launch announcements

You may unsubscribe at any time by:

Clicking the unsubscribe link in emails
Contacting our support team
12. User-Generated Content

If you submit reviews, testimonials, comments, or feedback:

You grant Oak Tree Naturals the right to use, display, publish, and reproduce such content for marketing and promotional purposes.
We reserve the right to remove inappropriate, misleading, or offensive content.
13. Compliance with Indian Laws

This Privacy Policy is governed by applicable laws of India, including relevant provisions relating to data protection, information technology, and electronic commerce.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any modifications will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Peakpurity Organics Pvt. Ltd.
Brand: Oak Tree Naturals

Email: support@oaktreenaturals.com
Website: oaktreenaturals.com

By using the Oak Tree Naturals website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.