Terms and Conditions

Last Updated: June 22, 2026

Welcome to Oak Tree Naturals. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

1. About Us

Oak Tree Naturals is a skincare and personal care brand owned and operated by:

Peakpurity Organics Pvt. Ltd.
India

Throughout these Terms, “Oak Tree Naturals,” “Company,” “we,” “our,” and “us” refer to Peakpurity Organics Pvt. Ltd. and its associated brands.

2. Acceptance of Terms

By accessing, browsing, registering, or purchasing products from our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please refrain from using our website.

3. Eligibility

To place an order through our website, you must:

Be at least 18 years of age or have the consent of a parent or legal guardian.
Provide accurate, complete, and current information.
Have the legal capacity to enter into binding contracts.
4. Products and Information

We strive to ensure that all product descriptions, images, ingredients, pricing, and availability information are accurate.

However:

Product images are for illustrative purposes only.
Actual product packaging may vary.
Minor variations in color, texture, fragrance, or appearance may occur due to the use of natural ingredients.
We reserve the right to modify product specifications without prior notice.
5. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices are inclusive of applicable taxes unless specified otherwise.
We reserve the right to modify prices at any time without prior notice.
Payments must be completed using approved payment methods available on the website.

We use secure third-party payment gateways and do not store sensitive payment information such as card numbers or CVV details.

6. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email or message.

Please note:

Order confirmation does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit any order for any reason, including:
Product unavailability
Pricing errors
Suspected fraudulent activity
Violation of these Terms

If payment has been received for a cancelled order, the applicable refund will be processed according to our Refund Policy.

7. Shipping and Delivery

Delivery timelines provided on the website are estimates and may vary due to:

Location
Courier partner delays
Weather conditions
Government restrictions
Other unforeseen circumstances

Oak Tree Naturals shall not be liable for delays beyond its reasonable control.

Risk and ownership of products pass to the customer upon successful delivery.

8. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Due to hygiene and safety considerations, certain skincare and personal care products may not be eligible for return once opened or used.

9. Product Usage Disclaimer

Our skincare products are formulated using carefully selected ingredients; however:

Individual results may vary.
Products are not intended to diagnose, treat, cure, or prevent any disease.
Customers are advised to conduct a patch test before using any product.
If irritation or adverse reactions occur, discontinue use immediately and consult a healthcare professional.

Oak Tree Naturals shall not be responsible for allergic reactions resulting from individual sensitivities to ingredients.

10. Intellectual Property Rights

All content available on the website, including but not limited to:

Logos
Trademarks
Brand names
Product images
Product descriptions
Website design
Graphics
Videos
Text content

is the exclusive property of Peakpurity Organics Pvt. Ltd. and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. User Conduct

You agree not to:

Use the website for unlawful purposes.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Interfere with website functionality.
Upload malicious software, viruses, or harmful code.
Engage in activities that may damage the reputation of Oak Tree Naturals.

We reserve the right to suspend or terminate access for violations of these Terms.

12. Promotional Offers

From time to time, Oak Tree Naturals may offer:

Discounts
Coupon codes
Buy One Get One (BOGO) offers
Promotional campaigns

Such offers:

Are subject to specific terms and conditions.
Cannot be combined unless explicitly stated.
May be modified or withdrawn without prior notice.
13. Limitation of Liability

To the maximum extent permitted by law, Peakpurity Organics Pvt. Ltd. shall not be liable for:

Indirect or consequential damages
Loss of profits
Business interruption
Data loss
Personal dissatisfaction arising from product use

Our total liability shall not exceed the amount paid by the customer for the relevant product or order.

14. Indemnification

You agree to indemnify and hold harmless Peakpurity Organics Pvt. Ltd., its directors, employees, affiliates, and partners from any claims, losses, liabilities, damages, expenses, or legal costs arising from:

Violation of these Terms
Misuse of products
Violation of applicable laws
15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal information.

16. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not endorse or control such websites and are not responsible for their content, privacy practices, or services.

17. Force Majeure

We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including:

Natural disasters
Pandemic events
Government actions
Strikes
Internet outages
Transportation disruptions
18. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the registered office location of Peakpurity Organics Pvt. Ltd.

19. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.

Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Peakpurity Organics Pvt. Ltd.
Brand: Oak Tree Naturals
Email: support@oaktreenaturals.com
Website: oaktreenaturals.com

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.